Terms of sale
FitSlim Shape Wear is committed to customer satisfaction. If you're not fully satisfied with your purchase, you can return your products according to the following terms:
90-Day Risk-Free Trial:
- We offer a 90-day risk-free trial. If you're not satisfied, you can return your product for a full refund or an exchange.
Return Eligibility:
- To be eligible for a return or refund, the product must:
- Be in original condition, unused, and with all packaging intact.
- Be returned within 90 days of receipt.
Return Process:
- To initiate a return, please contact our customer service team at contact@fitslimshapewear.com to obtain a Return Merchandise Authorization (RMA) and return instructions.
Return Shipping:
- Return shipping is the responsibility of the customer, except in cases of defective products or shipping errors.
Refund Processing:
- Once the return is received and inspected, we will process your refund to the original payment method within 7-10 business days.
Exchanges:
- If you wish to exchange a product, please contact us within 90 days of purchase. Exchanges are subject to product availability.
Non-Refundable Items:
- Products purchased at a discounted price or as part of a special promotion may be subject to specific return conditions.